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Digital Marketing Courses – User Interface and Experience Design

User Interface and Experience Design

Course Details

Time: 9am to 6pm

Venue: Marina Square, #01-226/227/228/229, 6 Raffles Boulevard, Singapore 039594

Duration: 17 hours (Including Assessment)

Course Fee: $600.00


Course Synopsis

This unit equips participants with the knowledge and application skills in executing UI/UX strategies and leveraging customer service knowledge base on new product/service innovative variations to improve customer service .

Upon completion, participants will be able to apply newfound skills at the workplace which include:

1. UI/UX strategies and design specifications

2. Insights of Customer Behaviour

3. Visual impacts

4. Usability evaluation


Prerequisites

  • Have a basic understanding of the organisation’s product and service offering in F&B
  • Have a basic understanding of the organization’s structure, standard operating procedures and guidelines on F&B service
  • Be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 3
  • One year working experience preferred at the F&B or Hospitality sector
  • Basic knowledge on the legislative requirements on the F&B or Hospitality


Who Should Attend

  • Food & Beverage Manager
  • Assistant Food & Beverage Manager
  • Restaurant Manager
  • Banquet Manager
  • Bar Manager
  • Departmental Supervisors
  • Senior/Head Waiter
  • Waiting and Bar Staff
  • Food & Beverage Service Crew
  • Food & Beverage Cashier
  • Kitchen Crew
  • Kitchen Assistant
  • Counter Crew

Methods of Learning

We use a number of experiential methods of learning in this module:
  • Mini Lecture
  • Class Activities
  • Group Discussions
  • Reflection
  • Case studies
  • Presentations
  • Brainstorming


Assessments

Participants are required to undertake assessments which may take the form of:

  • Project Presentation
  • Oral Questioning


Completion

Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG).

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