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F&B Courses – Cultivate a Productive and Innovative Mindset

Cultivate a Productive and Innovative Mindset

Course Details

Time: 9am to 6pm

Venue: Marina Square, #01-226/227/228/229, 6 Raffles Boulevard, Singapore 039594

Duration: 17.5 hours (Including Assessment)

Course Fee: $481.50

Course Code: TGS-2020503843

Course Expiry Date: 04 August 2022

Course Synopsis

This unit equips participants with the skills and knowledge of productivity in the food & beverage sector, productivity at the workplace to meet business objectives, how to display productivity standards to meet business objectives while making constant improvements, and productivity throughout various work areas.


Upon completion of this unit, participants will be able to apply them at the workplace which include:

  1. Developing and understanding how to apply productivity in business environments
  2. Recognising the concept of productivity and energiser to meet organisational goals for productivity improvement
  3. Demonstrate productivity methods and standards
  4. Monitor and improve productivity in various work areas


  • Have a basic understanding of the organisation’s product and service offering in F&B
  • Have a basic understanding of the organization’s structure, standard operating procedures and guidelines on F&B service
  • Be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 3
  • One year working experience preferred at the F&B or Hospitality sector
  • Basic knowledge on the legislative requirements on the F&B or Hospitality

Who Should Attend

    • Food & Beverage Manager
    • Assistant Food & Beverage Manager
    • Restaurant Manager
    • Banquet Manager
    • Bar Manager
    • Departmental Supervisors
    • Senior/Head Waiter
    • Waiting and Bar Staff
    • Food & Beverage Service Crew
    • Food & Beverage Cashier
    • Kitchen Crew
    • Kitchen Assistant
    • Counter Crew

Methods of Learning

We use a number of experiential methods of learning in this module:
  • Mini lectures
  • Class Activities
  • Group Discussions
  • Reflections
  • Case Studies


Participants are required to undertake assessments which may take the form of:

      • Written Assessment (Case Study)
      • Written Assignment (Short Answer)


Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG).