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F&B Courses – Maintain Quality Control Procedures

Maintain Quality Control Procedures

Course Details

Time: 9am to 6pm

Venue: Marina Square, #01-226/227/228/229, 6 Raffles Boulevard, Singapore 039594

Duration: 17.25 hours (Including Assessment)

Course Fee: $550.00


Course Synopsis

This unit equips participants with the skills and knowledge to maintain quality control procedures in food and beverage operations, and demonstrate plating/presenting food.

Upon completion of this unit, participants will be able to apply them at the workplace which include:

  1. Understand and apply food and beverage hygiene and safety standards
  2. Understand and apply Quality control guidelines
  3. Understand food and beverage portion control
  4. Importance of dietary needs of customers
  5. Demonstrate food presentation
  6. Review own abilities to meet business objectives


Prerequisite

  • Have a basic understanding of the organisation’s product and service offering in F&B
  • Have a basic understanding of the organization’s structure, standard operating procedures and guidelines on F&B service
  • Be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 3
  • One year working experience preferred at the F&B or Hospitality sector


Who Should Attend

  • Food & Beverage Manager
  • Assistant Food & Beverage Manager
  • Restaurant Manager
  • Banquet Manager
  • Bar Manager
  • Departmental Supervisors
  • Senior/Head Waiter
  • Waiting and Bar Staff
  • Food & Beverage Service Crew
  • Food & Beverage Cashier
  • Kitchen Crew
  • Kitchen Assistant
  • Counter Crew

Methods of Learning

We use a number of experiential methods of learning in this module:
  • Mini lectures
  • Class Activities
  • Group Discussions
  • Presentations
  • Reflections
  • Case Studies
  • Demonstration
  • Role Play


Assessments

Participants are required to undertake assessments which may take the form of:

      • Role Play
      • Oral Questioning


Completion

Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG).

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