1. Have a basic understanding of the organisation’s product and service offering in F&B
2. Have a basic understanding of the organization’s structure, standard operating procedures and guidelines on F&B service
3. Be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 3
4. One year working experience preferred at the F&B or Hospitality sector
5. Basic knowledge on the legislative requirements on the F&B or Hospitality

We use a number of experiential methods of learning in this module:

• • • Mini lectures
    • Class Activities
    • Group Discussions
    • Reflections
    • Case Studies
    • Demonstrations
    • Drill and Practice

Participants are required to undertake assessments which may take the form of:

• Practical Performance
• Written Assessment (Short Answer Questions)