About This Policy

  • Kenko Academy – (“the Institute”) – is committed to comply with the Singapore Personal Data Protection Act (PDPA) 2012 in protecting students and parents’ personal information that has been processed by the School. This document informs you of the School’s policy and practices on data privacy matters, before you provide your personal data to the School.  The word “You” or any derivation thereof, as used herein refers to owner of the personal data, which include both the student and the parent/legal guardian of the child.



Source of Your Personal Data

  • Most, if not all, of your personal data was obtained from you directly, either from the following sources or from any other information you provided and this may include:
  1. Enquiry Form;
  2. Various type of Application and/or Registration Forms;
  3. All other School and/or support services related Request Forms;
  4. Previous qualification related documents and/or certificates
  5. In some instances, your personal data may have been obtained from external sources including, but not restricted to the following:
  6. From third parties such as previous educational institutions, law enforcement agencies and other government entities;
  7. Third party service providers and any other future third parties in relation or incidental to the above;
  8. Personal data which are available in the public domain.
  9. Personal data which may be collected from cookies through the use of the School’s website is governed by the Privacy Policy that can be found at www.kenkoacademy.edu.sg. Nonetheless, your rights remain unaffected.



What Personal Data Do We Process?

  • The School needs to collect and process both you and your child’s personal data for various academic, educational and administrative purposes. Generally, the personal data that we collect and process include but is not restricted to:
  • Name, Identification number (NRIC), Passport number, Visa pass, Address, Contact numbers, Personal email address, Photo and images, Nationality, Student’s Gender, Date of birth, Previous qualifications, Parents’/guardian’s marital status, Emergency contact person(s) details, Billing-related information, Employment/occupation.
  • If the personal data is necessary to initiate any matter with the School, and you refuse to provide the personal data to the School, the School will not be able to proceed further with regards to your matter.



Sensitive Personal Data

  • Some of the personal data that we collect and process may include what is defined as ‘sensitive personal data’ under the Act and these include, but are not restricted to:
  • Race, religion, health, records of misconduct and disciplinary action, records of criminal offence, family court orders.
  • This sensitive information shall be treated carefully by the School and will only be used for specific purposes. It will not be released to a third party without your explicit consent unless it is necessary to protect your vital interests or requested by government agencies.



How Do We Use Personal Data?


The purposes for which personal data is collected and further processed includes, but are not restricted to the following:

  1. To process application for admission;
  2. To manage and respond to enquiries;
  3. To maintain students’ personal details, academic and non-academic records;
  4. To facilitate co-curricular related activities and other school events;
  5. To maintain a student/class register;
  6. To provide the relevant administrative support, counselling and pastoral services;
  7. To manage the use of facilities such as library, laboratories and so on;
  8. To administer the graduation and alumni related events;
  9. To administer the tuition fee and other payment;
  10. To communicate with students/parents/guardians on any important announcements;
  11. To collect information for relevant local or international statutory authorities or exam boards;
  12. To contact student’s next of kin in case of emergency;
  13. To comply with any regulatory, audit or security related requirements
  14. To pursue/collect any sums in arrears by our parents/guardians;
  15. To care for the medical needs of students;
  16. For all and any other ancillary purposes relating to our provision of service e.g., the supply of computers, iPads, other forms of telecommunications and technology services;
  17. Any other purposes related to the smooth running of the School.



Provision of Information

  • The provision of all information requested for in the relevant forms of the School is mandatory, unless specified otherwise, in enabling us to process your application/request and offer our services to you.
    Should you fail to provide the said information, the School may be unable to process your request and/or provide you with the relevant services.



Disclosure of Your Personal Data

  • The School will keep your personal data confidential unless you have given the written consent to such disclosure or it is within the ambit of permitted disclosures under prevailing laws/guidelines. The School may disclose your information to the categories of third parties as listed below (not restricted to):
  1. The Ministry of Education, other relevant government departments/agencies, statutory authorities and industry regulators;
  2. The Immigration and Checkpoints Authority (ICA) and its appointed agencies;
  3. Foreign embassies and their appointed agencies;
  4. The student’s sponsors including his/her parents/guardians;
  5. Professional or accreditation bodies;
  6. Examination boards;
  7. Third parties appointed by the School to provide services to the School such as auditors, lawyers, contractors, printing companies, travel agencies, training organisors and insurance companies;
  8. Other institutions or companies within Taylor’s Education Group.



Right to Access and Correct Personal Data

  • You have the right to access and correct your personal information held by the School under the Act. We will attempt to keep your records complete, accurate and up-to-date. If you have any reason to believe that your records with us are inaccurate, incomplete or not updated, please notify the School in a timely manner.  If you wish to request for access to, or to correct data held by the School, or withdraw your consent to the data processing/use of your personal data by us, please forward your request to the Data Protection Officer at webmaster@kenkoacademy.edu.sg.
  • Although we only process your personal data for purposes as stated above, in the event that your personal data is being processed for other purposes (with your consent), you have the right to request us to stop such processing. You may exercise this right by emailing to the Data Protection Officer. However, if you choose not to provide and/or fail to supply us with such personal data (and/or decide not to give us consent to process your personal data, including explicit consent for sensitive personal data), we will not be able to perform the contract of enrolment or process your application for enrolment with us.
    Accordingly, if you decide not to provide the mandatory information to us, it may necessarily mean that the Student Contract may have to be terminated or that an offer of a place of enrolment will not be made.


Consent Clause

  • By registering for Short Service or package, you consent to receive information that you are interested in, such as updates relating to products, health, performances, exhibitions, talks, and special events. You will also consent to receive information from UCARA via phone call, mobile message, and/or email. You understand that you will receive calls or mobile messages from UCARA of the Service or Event even if you have registered with the Do-Not-Call (DNC) Registry.




Amendments to This Policy

  • This Policy may be reviewed and amended from time to time. We will communicate such changes along with the updated Policy on the School website: https://www.kenkoacademy.edu.sg and/or other appropriate communication means as may be determined by the School. Parents and students are advised to visit the School website on a regular basis to check for any updates and changes on this Notice.