NON-WSQ COURSES/SPA SERVICES

INTERACT WITH GUEST

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INTERACT WITH GUEST

TGS-2021006419

COURSE SYPNOSIS

The purpose of this course is to equip the learner with the knowledge and application skills in interacting with guest and to be able to apply them at the workplace.

Upon completion of this unit, participants will be able to apply them at the workplace which include:

  1. Maintain Professional Appearance and Attitude
  2. Provide Quality Service
  3. Address Concerns
Course Information

Time:

9am to 6pm

Venue:


Marina Square, 
#03-130
6 Raffles Boulevard, 
Singapore 039594

Duration:


17.33 Hours
(Including Assessment)

Course Fee(s):

$513.60 (GST Included)
Singaporeans 40 above – $273.60
Singaporeans 40 below or PR – $177.60

SkillsFuture Singapore (SSG) Approved Course
Click here for more information

Course Details

Participants should be able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 3.

We use a number of experiential methods of learning in this module:

    • Mini lectures
    • Experiential learning with practical role-plays
    • Exercises and case studies
    • Real life examples and group discussions
    • Games

Participants are required to undertake assessments which may take the form of:

  • Role-plays
  • Oral questions
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